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MyPhoneCall Factory Reset Instructions

Configuration Tools  -  Data Sheets  -  Documentation & Config Guides  -  Firmware  -  Factory Reset

Aastra | Atcom | AVM | Axtan | AYC | Boscom | Cisco | Digium | Draytek | Edgewater | Eicon | Epygi | Grandstream | Hitachi | Hyperlink | Intertex | Linksys | Mediatrix | Multitech | Polycom | Quintum | Ranch Networks | Rhino | Sangoma | Sipura | Snom | swissvoice | UTStarcom | Vegastream | VXI | Zultys | ZyXEL

Restore the Factory Default Setting will DELETE all configuration information of the device. Please backup or print out all the settings before you approach to following steps. MyPhoneCall and the manufacturers will not take any responsibility if you lose all the parameters of setting and cannot connect to your service provider.

Aastra
Default Admin Username = admin
Admin password = 22222

Use the web interface to reset the phone to factory defaults

Atcom
Default Admin Username =
Default Admin password = 12345678
Default User password = 1234

AT320-PD

  • Unplug the network cables and the power cable and wait for 10 seconds
  • Press the * key on the phone
  • Plug the power back in while still pressing the * key  - you will see a * and two bars
  • Press #5*5 to reset it and reboot it.
  • Now all your system settings have been restored, except the IP configuration.

The Phone is setup with a default static IP Address of 192.168.1.100.
Put the phone onto a network in this IP address range
or
Press the LOCIP to display the current IP address - if it is 0.0.0.0 then the phone is configured to use DHCP and can be connected to the network otherwise press the Speaker button+12341+LOClIP button in that sequence - this will set the phone to use DHCP and automatically reboot.

Cisco

Grandstream
Default Admin Username =
Default Admin password = Admin

BudgeTone, GXP-2000 and GXV-3000

Step 1: Find the MAC address of the device. It is a 12 digits HEX number located on the bottom of the unit.

Step 2: Encode the MAC address. Please use the following mapping:

0-9: 0-9
A: 22 (when pressed 2 twice, the “A” letter will show on the LCD)
B: 222
C: 2222
D: 33
E: 333
F: 3333
For example, if the MAC address is 000b8200e395, it should be encoded as “0002228200333395”.

Step 3: To perform factory reset:

For earlier firmware versions

a. Press the MENU button for Key Pad Menu options.
b. Press the Down arrow button to see “reset”.
c. Enter the encoded MAC address.
d. Press the MENU button again.
e. Wait for phone reboot and the LCD backlight finish flashing.

For later firmware version

a. Press the MENU button for Key Pad Menu options.
b. Press the Down arrow button to see “config”.
c. Press the Down arrow button to see “Factory Reset”.
d. Press the Left arrow button to enter the MAC address field
e. Enter the encoded MAC address.
f. Press the MENU button.
g. Press the MENU button again.
h. Wait for phone reboot and the LCD backlight finish flashing.

HandyTones

Step 1: Find the MAC address of the device. It is a 12 digits HEX number located on the bottom of the unit.

Step 2: Encode the MAC address. Please use the following mapping:

0-9: 0-9
A: 22 (when pressed 2 twice, the “A” letter will show on the LCD)
B: 222
C: 2222
D: 33
E: 333
F: 3333
For example, if the MAC address is 000b8200e395, it should be encoded as “0002228200333395”.

Step 3: Access the voice menu by pressing *** or the LED button, then dial “99” and get the voice prompt “RESET”

Step 4: Key in the encoded MAC address decimal digits after hear the IVR prompt. Once the correct encoded MAC address is entered, the device will reboot automatically and restore the factory default setting.

Hitachi
Default Admin Username = admin
Default Admin password = 000000

Linksys and Sipura
Linksys WIP330 Admin Username and Password
admin/admin, admin/0000 or administrator/0000

All other Linksys Phones and ATAs
Default Admin Username =
Default Admin password =

ATA's

  • Using a handset connected to the ATA the phone type:-
  • **** on the keypad to access the ATA's IVR
  • 877778 to only factory reset user setting
  • OR 73738 to factory reset all setting
  • 1 to confirm

Phones

  • Use the menu options accessible via the phones keypad

Pirelli
Factory Reset ###810#
###520# Show Firmware Version

Polycom
Default Admin Username = Polycom
Default Admin password = 456

To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

Use the admin interface via the keypad to access the reset menu and use both reset options

Snom
Default Admin Username =
Default Admin password = 0000

Via HTTP

Earlier than v3.0 firmware: http://YourPhonesIPAddress/set_base_en.htm?reset=Reset
V3.0 and later firmware: http://YourPhonesIPAddress/advanced.htm?reset=Reset

Via the phone keypad

snom360: Press the "Settings" Key and scroll down to "Reset Values". Confirm by pressing the tick button
snom320: Press the "Settings" Key and press the soft key below the displayed "Reset".
snom300: Press the "Navigation Button"  "down arrow" and scroll until "Configuration". Press the "Navigation Button"  "right arrow" and confirm by pressing the tick button

swissvoice
Keypad:
Default Admin password = 0000

Telnet:
Default Admin Username = target
Default Admin password = password

Web Interface:
Default Admin Username = admin
Default Admin password = admin

Use the web interface to reset the phone to factory defaults

UTStarcom
Default Admin Username = admin
Default Admin Password = psw

Use the web interface to reset the phone to factory defaults

Default User Username = User
Default User Password = 888888

Zultys

Default Admin Username =
Default Admin Password = 895897

ZyXEL

Refer to the product documentation at www.zyxel.com

 

 
 
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